About Us
Making Strata & Property Maintenance Efficient, Transparent, Compliant and Safe
i4T Maintenance is Australian strata maintenance management software designed for strata and property managers to simplify the end-to-end maintenance process.
Built to Make Maintenance Management Simpler
Having worked closely with property, strata and real estate professionals, we saw the same frustrations come up again and again. Generic solutions made maintenance workflows unnecessarily slow, disconnected and complicated.
That sparked the idea for i4T Maintenance: a smarter, more connected way for strata and property managers to manage everyday property maintenance.
The COVID-19 pandemic accelerated our mission in 2020, strengthening the need for a connected platform that could support seamless communication, real-time job tracking, supplier management and regulatory compliance in one place.
We brought together developers, industry advisors and end users to create a solution built around the real challenges of maintenance management.
Today, i4T Maintenance continues to grow and evolve, helping strata and property managers simplify maintenance, improve visibility and keep everyone better connected.
Key Milestones
February 2017
i4T Maintenance was born as a connected maintenance solution, bringing property managers, owners, occupants and service suppliers together through one platform.
June 2019
The platform gained traction among property management businesses looking for a simpler and more transparent way to manage property maintenance.
January 2020
We onboarded one of Australia’s largest strata management groups, consistently meeting 99% of our SLAs over the four-year contract.
July 2024
i4T Maintenance gained recognition as a property maintenance technology solution through leading PropTech and strata industry associations.
May 2025
We received recognition for Remarkable Customer Service while continuing to strengthen our presence in Australia and expand into New Zealand and the UK.
August 2025
Introduced key AI-powered features into i4T Maintenance, taking Strata Maintenance Management to the next level.
Meet our team
People Driven by Passion and Purpose
Meet the people behind i4T Maintenance, bringing together technology, industry experience and customer insight to make maintenance management simpler and more connected.
Our Values
Staying True to Our DNA
Excellence isn’t just a goal. It shapes how we work, how we improve and how we support the strata and property management teams that rely on i4T Maintenance.
Customer Focus
You inspire what we build. i4T Maintenance is shaped around real maintenance challenges, helping teams simplify everyday work and deliver a better experience for everyone involved.
Tech Innovation
We continue to find smarter ways to simplify maintenance management, reduce administration and give teams greater visibility and control.
Process Integrity
Transparency and trust are non-negotiable. We help teams maintain clear, consistent maintenance processes so they can operate with greater confidence.
Social Responsibility
Compliance, safety and community wellbeing matter. We build with the goal of supporting safer, more responsible and better-managed property maintenance.
FAQs
What is i4T Maintenance?
i4T Maintenance is Australian strata maintenance management software designed for strata and property managers. It connects the end-to-end maintenance process, from service requests and supplier management to compliance, quote requests, work orders, job progress and invoice processing.
Who is i4T Maintenance designed for?
i4T Maintenance is primarily designed for Australian strata managers and property managers who need a simpler, more connected way to coordinate property maintenance, service suppliers, compliance and work orders.
Who founded i4T Maintenance and why was it created?
i4T Maintenance was founded by Logan Nathan, with Sachi Wickramage joining as Co-Founder. It was created after seeing the challenges strata, property and real estate professionals faced when managing maintenance through generic and disconnected processes. The goal was to make property maintenance more efficient, transparent, compliant and safe.
What can strata and property managers manage with i4T Maintenance?
i4T Maintenance helps teams manage service requests, service suppliers, supplier compliance, quote requests and approvals, work orders, preventive maintenance, job progress, communication and invoice processing through one connected platform.
How does i4T Maintenance connect everyone involved in maintenance?
i4T Maintenance brings property managers, service suppliers, owners and occupants into a connected maintenance workflow. This gives stakeholders better visibility, improves communication and helps maintenance move from initial request through to completion and invoice processing more efficiently.
Does i4T Maintenance integrate with strata and property management software?
Yes. i4T Maintenance integrates with PropertyMe, StrataMax, Urbanise and Console, helping strata and property managers connect maintenance workflows with the systems they already use.
Is i4T Maintenance an Australian company?
i4T Maintenance is Australian strata maintenance management software with its primary market in Australia. The platform was developed around the needs of property and strata management teams and has grown to support customers beyond Australia as well.
What is the relationship between i4T Maintenance and i4T Global?
i4T Maintenance is part of i4T Global, an Australian PropTech Ecosystem connecting property maintenance, service delivery and customer management through purpose-built technology solutions.
What makes i4T Maintenance different?
i4T Maintenance focuses on connecting the entire maintenance journey rather than managing individual tasks in isolation. Strata and property managers can coordinate service requests, suppliers, compliance, quotes, approvals, work orders, progress and invoice processing while maintaining greater visibility throughout the process.