Features
Tenant Management Software
Transform tenant experience, streamline communication, and give them more transparency and control for every service request they place, with a branded Tenant App.
Service Request Management
Let Tenants Report Issues Anytime!
A fully integrated white-labeled tenant management app allows property owners and occupants to request repairs and maintenance services anytime!
Live Updates
Keep Tenants in the Loop Throughout The Job
Real-time job notifications let your tenants know when a service supplier is on their way to service the property and the status of the job from start to finish.
Feedback Management
Measure Tenant Satisfaction with Service Rating
Hear your tenants out and ensure you always deliver a service that they love, with supplier ratings at the end of every completed work order.
Manage Your Tenants, Your Way
Easy to use, white-labeled Tenant App, fully customisable to match your business needs.
- Increase the value of your properties by providing tenants with a platform to report repairs as soon as they happen.
- Give your tenants peace of mind with full visibility into every work order from start to finish.
- Provide tenants access to a network of compliant service suppliers to choose from when requesting a service.
- Keep tenants and property managers connected throughout service delivery, without back-and-forth calls and emails.
- Collect tenant feedback on service quality to measure supplier performance and make improvements.
- Let tenants keep a record of their past service requests with full details and before and after photos.
Tenant Management App FAQs
It means that property management companies can have a fully customisable platform built with their company logo, having their selected suppliers for tenants to choose from and place service requests.
By providing a direct channel for repair reporting and service requests, the Tenant App ensures timely maintenance, enhancing tenant satisfaction and property appeal.
Yes. The app is always available for the tenants to place their service requests, whether it’s placed after-hours or during holidays, so they no longer have to wait for their repairs.
Currently, the white-labeled app comes as part of the i4T Maintenance fully integrated platform, free of cost.
The property managers can choose whether they want tenants to pass jobs directly to the service suppliers or raise an issue with the property manager first, who will then choose the best supplier for the job and create a work order.
See What Next-level Tenant Management Software Looks Like!
Book a demo today to discover how effective Tenant Management can help occupants feel connected and in control every time they need to report a repair.
