Did you know that 1 in 6 Australians live in strata-titled properties? From apartment complexes to townhouses, these shared spaces are a big part of modern living. But keeping them running smoothly isn’t always easy, especially as we head into 2025.
Strata maintenance is all about looking after these shared properties, from fixing things when they break to managing budgets and keeping everyone happy. But with buildings getting older, costs rising, and new sustainability goals to meet, the job is more challenging than ever. Add to that the need to stay on top of new rules and regulations, and it’s easy to see why so many strata committees are feeling the pressure.
The good news? There are solutions to these challenges. In this article, we’ll explore the biggest maintenance headaches for strata properties in 2025 and share simple, practical ways to tackle them.
Let’s dive in and see how we can keep our strata communities safe, comfortable, and thriving!
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1. Rising Costs of Maintenance
Rising costs are a major issue for strata properties. Labour and materials are getting more expensive, as tradespeople and contractors charge higher rates and building materials keep going up in price. For strata committees working with tight budgets, this makes it hard to manage everyday maintenance while also planning for big projects or upgrades.
Thankfully, there are some straightforward ways to manage these rising costs:
- Buy in Bulk and Renegotiate Contracts: Purchasing supplies in bulk can save money, and teaming up with other strata properties to negotiate deals is even better. Regularly reviewing contracts with service providers can also help ensure you’re getting the best rates and value.
- Use Technology to Track Costs: Digital tools and apps can make it easier to track maintenance expenses and schedules. Automated systems can alert you when spending goes over budget or suggest more affordable alternatives. This kind of real-time monitoring helps committees make smarter financial decisions.
While costs are unlikely to go down anytime soon, these steps can help keep your strata property running smoothly without breaking the bank.
2. Aging Buildings and Infrastructure
As buildings get older, they start to show their age. Problems like cracks, leaks, and outdated systems become more common, creating safety risks and pushing up maintenance costs. On top of that, older buildings often don’t meet updated building codes, which means expensive upgrades are needed to stay compliant with current regulations.
Taking care of older buildings doesn’t have to be overwhelming. Here are some simple steps that can make a big difference:
- Focus on Preventive Maintenance: Don’t wait for things to break. Regular upkeep, like cleaning, fixing minor issues, and upgrading systems before they fail, can save money and hassle in the long run. Preventive maintenance is key to avoiding bigger, more costly problems.
- Carry Out Regular Inspections and Audits: Regular inspections by qualified experts can spot small issues before they turn into major repairs. These checks also help identify safety risks and ensure the building meets updated codes. Staying ahead with inspections spreads costs over time and avoids sudden, expensive surprises.
Tools like i4T Maintenance can help you stay proactive. Strata committees can now keep older buildings safe, compliant, and in good condition without breaking the budget.
3. Sustainability and Energy Efficiency Requirements
Sustainability is a big focus for strata properties today. There’s growing pressure to reduce carbon footprints and adopt eco-friendly practices. However, making these changes can be expensive. Retrofitting older buildings with green technology or meeting new energy standards often comes with high upfront costs, which can be hard to manage alongside other maintenance needs.
There are ways to make sustainability improvements easier and more affordable:
- Use Government Grants and Incentives: Governments often offer grants, rebates, and incentives to help with energy-efficient upgrades. These programs can reduce the cost of adding things like solar panels, energy-efficient lighting, or water-saving systems. A little research can uncover valuable financial support for green projects.
- Add Renewable Energy and Smart Systems: Installing solar panels is a great way to lower energy bills and meet sustainability goals. Smart building systems, like automated lighting, energy monitors, and efficient heating and cooling systems, can also cut energy use and save money in the long run. While these upgrades can cost more upfront, they pay off over time with lower bills and increased property value.
By using available support and modern technology, strata committees can make their properties greener, save money, and create a more sustainable future
4. Disputes Among Stakeholders
Disagreements between residents, owners, and strata committees are common in strata management. Conflicts often happen over things like maintenance priorities, how money is spent, or different opinions about managing the property. These disputes can slow down decision-making and create frustration. If communication isn’t clear and transparent, people may feel left out or lose trust in the process.
Handling disagreements doesn’t have to be complicated. Here are two simple ways to manage them:
- Set Up Clear Communication Channels: Good communication helps avoid misunderstandings. Use tools like newsletters, emails, or regular community meetings to keep everyone informed about budgets, projects, and decisions. Being open and transparent builds trust and reduces frustration.
- Call in Professional Mediators or Consultants: If a dispute gets out of hand, bringing in a neutral expert can help. Professional mediators or strata consultants can guide conversations, help find compromises, and resolve conflicts fairly. This makes it easier to reach decisions that work for everyone.
By keeping communication open and seeking help when needed, strata committees can manage disputes effectively and build a more cooperative community.
5. Adapting to Technological Advances
Technology is changing fast, and strata properties are expected to keep up. Smart home features and devices connected through the Internet of Things (IoT) can make life easier, safer, and more efficient. But using these technologies can be tricky. Some buildings struggle with the costs and setup, while others face problems because not everyone knows how to use them, especially residents or managers who aren’t comfortable with digital tools.
Making the switch to new technology doesn’t have to be hard. Here’s how to make it easier:
- Offer Training Programs: Teaching staff and committee members how to use new systems is a great start. Simple workshops or online lessons can help everyone feel more confident with smart technology and how it works.
- Work with Tech-Savvy Professionals: Hiring experts, like tech-focused management firms or contractors, can make things much smoother. They can handle installation, and maintenance, and even recommend the best systems for your property and budget.
By helping people learn and bringing in the right experts, strata properties can use technology to improve daily life and stay ahead of the game
6. Compliance with Legal and Regulatory Changes
Strata laws and safety rules are always changing, and it can be hard to keep up. If a building doesn’t follow the latest rules, it can lead to big fines, legal problems, or safety risks. This makes staying compliant a crucial but tricky part of managing a strata property.
Keeping up with legal changes can be easier with the right approach:
- Have Regular Legal Check-Ins: Consulting with legal experts who understand strata laws can help you stay on top of any new rules. Regular advice from professionals ensures you’re always prepared and don’t miss anything important.
- Update Policies Regularly: Make sure your strata’s policies and procedures are reviewed and updated often. This includes things like safety plans, maintenance schedules, and financial rules. Keeping everything up to date helps you comply with new regulations and avoid any surprises.
By staying informed and prepared, strata committees can avoid problems, keep buildings safe, and maintain trust with residents.
7. Emergency Preparedness and Risk Management
Emergencies can strike at any time, whether it’s a natural disaster, a cyberattack, or something unexpected like a major accident. Strata properties are especially vulnerable because they house many people and rely on shared facilities. Unfortunately, many properties don’t have proper plans in place, which can lead to chaos, higher costs, and more damage when something goes wrong.
Getting ready for emergencies can be simple with the right steps:
- Create and Practise Emergency Plans: Make clear plans for different emergencies, like fires, floods, or even cyber threats. These should include things like evacuation routes, who to contact, and what steps to follow. Regular drills can help everyone feel prepared and know exactly what to do.
- Have Good Insurance and Manage Risks: Make sure your insurance covers common emergencies and specific risks for your property. Also, work with experts to identify potential hazards and find ways to reduce them before they become bigger problems.
By being prepared and staying proactive, strata properties can protect residents, reduce risks, and handle emergencies smoothly when they happen.
8. Managing Tenant Turnover and Community Engagement
High tenant turnover can make a community feel unsettled. When people are constantly moving in and out, it’s hard to build connections or a sense of stability. On top of that, if there’s little effort to engage residents, the property can feel less like a community and more like just a place to live.
Creating a stable and connected community doesn’t have to be difficult. Here’s how:
- Host Community Events: Simple events like BBQs, holiday gatherings, or even a morning coffee meet-up can help neighbours get to know each other. Setting up a community noticeboard or sending out a friendly newsletter can also keep everyone informed and engaged.
- Improve Tenant Screening and Welcome Newcomers: Choosing tenants who are likely to stay longer can help reduce turnover. When new tenants move in, make them feel welcome with a “welcome pack” that includes property rules, contact info, and tips for settling in. A warm introduction helps people feel at home right away.
By focusing on community activities and supporting new residents, strata committees can create a friendly, stable, and engaged community that everyone enjoys being part of.
Over to You
Managing strata properties in 2025 will present challenges, from rising maintenance costs and aging infrastructure to disputes and meeting sustainability goals. However, with proactive management, clear communication, and the right tools, these challenges can be turned into opportunities for growth and improvement.
i4T Maintenance is powerful maintenance management software designed to help property managers easily tackle many of these issues.
With i4T Maintenance, property managers can:
- Stay on Top of Supplier Compliance: Ensure all contractors meet compliance requirements, reducing risks and maintaining safety.
- Be Proactive with Maintenance: Schedule and track preventive maintenance tasks to avoid costly repairs and downtime.
- Fast-Track Work Order Requests: Process and assign tenant maintenance requests quickly, keeping residents satisfied.
- Keep Detailed Records: Maintain clear records of all maintenance work to resolve disputes efficiently and improve transparency.
Take the first step towards better strata management by exploring how tools like i4T Maintenance can simplify your processes and support your property’s success. It’s time to modernise and set your community up for a bright and sustainable future.
FAQs
The main challenges include rising maintenance costs, aging buildings, keeping up with sustainability goals, managing disputes, and adapting to new technologies.
Strata committees can save money by bulk purchasing, renegotiating contracts, and using technology to monitor and control expenses.
i4T Maintenance helps property managers stay compliant, schedule proactive maintenance, handle tenant requests faster, and keep detailed records for resolving disputes.
Hosting community events, improving communication, and welcoming new residents with friendly onboarding can create a stronger sense of community.
Strata committees can develop and practise emergency plans, invest in good insurance, and work with certified professionals to reduce risks.
